What if purchasing a vehicle was an enjoyable experience?
Audi and Razorfish’s Emerging Experiences team transformed the automotive retail experience and something amazing happened…
Customers started listening.

Audi City
Reinventing the dealership experience with a low/no inventory model and connecting to a younger, more urban demographic in a format and experience that only Audi could deliver.
To better connect to a younger, more urban demographic, Audi needed to find a way to show their full product offering in the heart of urban centers around the world in a format and experience that only Audi could deliver.
Audi City features multi-touch displays for configuring your Audi vehicle from millions of possible combinations. Your personalized car is visualized in 3D using real-time render technology, making the Audi City vehicle configurator the most advanced in the world. After personalizing your Audi, you can push your vehicle onto one of the floor-to-ceiling digital “powerwalls” to visualize your car in true, 1:1 scale.
Not only is Audi City a premier showroom environment, the dealership concept represents a fundamental shift in retail strategy for the brand. This new small-footprint retail format brings Audi closer to their customers, not only geographically but also emotionally.
Project
Retail Transformation
Experience Design
Omnichannel Strategy
Role
3D Data and Lab Innovation Lead
70
percent increase in sales over traditional dealership
30
percent lift in margin
per vehicle
90
percent conquest from
non-Audi owners















